Privacy Policy

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Last updated: [24/01/26]

We Lift Hope (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, volunteer, donate, or engage with our charity.

By using our website or providing your information, you agree to the practices described in this policy.

We may collect the following types of information:

• Name
• Email address
• Phone number
• Address
• Donation details (excluding full payment card information)
• Volunteer or partnership information you submit

• IP address
• Browser type
• Device information
• Pages visited on our website
• Cookies (for basic website functionality)

If you donate through our website, payment details are processed securely by our payment provider. We do not store or have access to your full card information.

We use your information to:

• Respond to enquiries
• Process donations
• Manage volunteer applications
• Communicate updates, events, and opportunities
• Improve our website and services
• Maintain charity records and reporting requirements

We only use your information for purposes you have agreed to or that are necessary for our charity operations.

We take your privacy seriously. We use:

• Secure servers
• Encrypted connections (SSL)
• Restricted access to personal data
• Trusted third‑party service providers

We never sell or share your personal information with third parties for marketing purposes.

We may share your information only when necessary:

• With trusted service providers (e.g., payment processors, email platforms)
• When required by law
• To protect the rights and safety of our charity, supporters, or beneficiaries

We do not sell, trade, or rent your personal information.

Our website may use cookies to:

• Improve user experience
• Analyse website traffic
• Remember your preferences

You can disable cookies in your browser settings if you prefer.

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your data (where legally possible)
• Withdraw consent for communications
• Ask how your data is used

To exercise your rights, contact us at: welifthope@gmail.com

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

If you have questions about this Privacy Policy or how we handle your data, please contact us:

We Lift Hope   Email: welifthope@gmail.com